We require 7 days notice for full refund of courses, lessons, tours, etc.
If a reservation is cancelled within 168 to 72 hours before the scheduled activity, we offer full credit towards a future booking.
In the event of a cancellation within 72 hours or less or a no show, the customer will lose all money without refund.
In the event of severe weather or unsafe conditions, it is at the discretion of the staff; we reserve the right to cancel and reschedule reservations.
We operate under all safe weather conditions. There are no refunds in the event of inclement weather, but instead the activity will be rescheduled.